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WCAIS User Groups

Click the user group name below to be directed to a separate page that includes user-specific materials.

Training Resources

There are a variety of training resources available for users of the Workers' Compensation Automation and Integration system (WCAIS). These training resources are listed below and are organized by user group. Click on the appropriate user group to access customized information about WCAIS' capabilities and functionality.
There are several types of training and communications materials that can be found on this resource page:
  • Overview Presentations
    • Each presentation includes information targeted towards each user group covering benefits, resources and a high-level overview of system functionality.
  • Pre-recorded Webinars
    • Webinars for specific user groups feature overview content and live system demonstrations conducted by the WCAIS project team. These webinars have been recorded and posted on the DLI website for on-demand viewing. The topics of these webinars vary and more details can be found on each user page.
  • Newsletters
    • Newsletters are addressed to the workers’ compensation community and contain information such as project updates, upcoming trainings (if applicable) and helpful WCAIS tips and information.
  • General Information

    The following general information is targeted to the entire workers' compensation community including, but not limited to, insurers, third-party administrators (TPAs), self-insured employers, claimants, employers, health care providers and attorneys/law firms.

    Recent Communications

    The resources listed below contain project updates and valuable information about the WCAIS system including user-focused information and general topics for the workers' compensation community as a whole.
    Workers' Compensation Annual Conference 2014 Materials


    The WCAIS how-to guides and FAQs assist users in navigating through specific business processes of WCAIS. These documents are available in the WCAIS system under the "help" link in the upper right hand corner of the web page.
    In addition to the training and communication materials available, the Bureau of Workers' Compensation (BWC) Helpline is another resource to the workers' compensation community. The Helpline can be reached Monday through Friday 7:30 a.m. - 4:30 p.m.

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