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Insurer and Third-Party Administrator (TPA) Training Resources

Insurers and third party administrators (TPAs) provide workers' compensation coverage to protect employers when an employee is injured on the job. Insurers and TPAs utilize Electronic Data Interchange (EDI) to send workers' compensation claims information to the Bureau of Workers' Compensation.

Insurer and TPA Overview Presentations

The following insurer/TPA presentation features information about benefits, resources and provides a high-level overview of system functionality that is both common across all users and specific to insurers and third-party administrators (TPAs). The presentation is intended to be used in conjunction with detailed demos and simulations that demonstrate specific WCAIS business processes.

You will need Microsoft PowerPoint installed on your device to successfully review the following presentations. If you do not have PowerPoint, please reference how you can view PowerPoint presentations online.


The Bureau of Workers’ Compensation conducted the below EDI Forms Solution Webinar for insurer and third-party administrator staff.


The following demos and simulations are short three to 10-minute videos that provide users with step-by-step instruction around specific business processes within the WCAIS application.

Key Communications and Helpful Documents

Listed below are the communications that have been sent out to insurer and third-party administrator staff. These messages feature important information about WCAIS updates.