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Office of the Deaf & Hard of Hearing

Request for Proposals (RFP) Update on SSP services

ODHH is pleased to provide an update on the provision of Support Service Provider (SSP) services for individuals who are deafblind in western Pennsylvania. The recommended vendor, DeafStone, currently has their contract in review with the Attorney General's office for final approval.

DeafStone was also issued a second Emergency Purchase Order (EPO) that will effect on November 1st, allowing DeafStone to provide services to eastern Pennsylvania until the Request for Proposals (RFP) is awarded and services are in place. 

For questions, comments, or concerns, please contact ODHH Director Melissa Hawkins at: mehawkins@pa.gov.


COVID-19 Communication Card

We have created a helpful Communications Card in the event that you or someone you love needs health care assistance related to COVID-19.

We have also created a helpful Call Center Guide (PDF).


About Us

The Office for the Deaf & Hard of Hearing (ODHH) is an office within the Pennsylvania Department of Labor & Industry that serves all 67 counties. ODHH is your first stop on the path to learn about anything and everything related to hearing loss, such as services, technology, sign language interpreters, or laws that require equal access for people who are deaf, deaf-blind, or hard of hearing.

ODHH provides three primary services, represented by the acronym AIR.

  • We ADVOCATE for people with hearing loss who are not receiving proper services from government or private agencies.

    We distribute INFORMATION and answer questions on issues relevant to people with hearing loss.

    We REFER people to appropriate organizations. ODHH is ready to serve as liaison, open doors, explain procedures and make referrals. No request is too small.

ODHH also provides administrative support to the Advisory Council for the Deaf & Hard of Hearing, also established by Act 1997-37.


Hearing aids & assistive technology: what you need to know

This guide answers the most common questions about hearing aids and assistive technology received by ODHH. It educates individuals about the process of obtaining hearing aids, informs individuals of possible funding options, and promotes the use of assistive technology to allow individuals to have a fulfilling and independent life.


Contact ODHH:
717-783-4912 v/tty
717-831-1928 videophone
ra-li-ovr-odhh@pa.gov