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Customer Service

For Assistance Regarding an Application, Policy, or Claim, Call SWIF Customer Service:


Filing a Claim for a New Injury?

Upon receiving information, or becoming aware of a work related injury or disease, the employer must call SWIF’s toll-free hotline at 1-888-388-7943. To prepare for this call, review SWIF's Telephonic Reporting Questionnaire

Looking to Make Changes to an Existing Policy?

Email SWIF:

For Certificates: RA-LI-SWIF-CERTS@PA.GOV
For Changes to Ownership: SWIFOWNERSHIP@PA.GOV
For Cancellations or Reinstatements: SWIFCANCEL@PA.GOV
For Broker Changes, Address Changes, Etc.: SWIFCHANGES@PA.GOV
For Changes to Payroll, PCRB Mods & Merit Ratings, Alternate Employers: SWIFPAYROLL@PA.GOV


570.963.3079 or 570.941.2109

Overnight Mailing Address:

State Workers' Insurance Fund
100 Lackawanna Ave
P.O. Box 5100
Scranton, PA 18505-5100