Customer Service
For Assistance Regarding an Application, Policy, or Claim, Call SWIF Customer Service:
570.963.4635
Filing a Claim for a New Injury?
Upon receiving information, or becoming aware of a work related injury or disease, the employer must call SWIF’s toll-free hotline at
1-888-388-7943. To prepare for this call, review SWIF's
Telephonic Reporting Questionnaire
Looking to Make Changes to an Existing Policy?
Email SWIF:
For Certificates:
RA-LI-SWIF-CERTS@PA.GOV
For Changes to Ownership:
SWIFOWNERSHIP@PA.GOV
For Cancellations or Reinstatements:
SWIFCANCEL@PA.GOV
For Broker Changes, Address Changes, Etc.:
SWIFCHANGES@PA.GOV
For Changes to Payroll, PCRB Mods & Merit Ratings, Alternate Employers:
SWIFPAYROLL@PA.GOV
OR
FAX SWIF:
570.963.3079 or 570.941.2109
Overnight Mailing Address:
State Workers' Insurance Fund
100 Lackawanna Ave
P.O. Box 5100
Scranton, PA 18505-5100