L&I, Office of Information Technology Procedure
(PDF)
Name: |
Purchase, Deployment and Transport of IT Equipment Procedure |
Effective Date: |
May 2017 |
Category: |
Platform |
Version: |
1.1 |
1. Scope:
This procedure applies to all Department of Labor & Industry (L&I) employees and business partners (hereinafter referred to collectively as “L&I Users”).
2. Procedure:
The procedure is implemented by L&I Office of Information Technology (OIT) in support of business objectives and requirements of the various program areas within L&I.
- Procedure to procure IT Equipment
Step |
Responsibility |
Action |
1. |
L&I User |
Engages with OIT based on the type of IT Equipment to be procured:
-
desktops and laptops & PC related peripherals connected to workstations contact
LI, NewEquipmentReq.
-
printer and MFD request contact
LI, New Printer Request.
-
Mobile device (cell/smart phones, tablets) the program area change submitter will submit a Change Request (CR).
|
2. |
OIT |
Asses the CR and determine:
-
If the solution is suitable for the requirements;
-
If the solution is compliant with policies;
-
If the solution meets project criterion; and
-
Risk level.
|
3. |
OIT |
Report back to the requester (L&I User) with the assessment and approval or recommendations. |
- Procedure to deploy IT Equipment
Step |
Responsibility |
Action |
1. |
OIT/L&I User |
Submits CR |
2. |
OIT |
Coordinates with:
-
Program area staff for time/locations/access
-
OIT resources for support
|
3. |
L&I User |
L&I Users verify deployment success
|
4. |
OIT |
Updates CR and asset management component of ITSM tool |
- Procedure to transport IT Equipment
Step |
Responsibility |
Action |
1. |
OIT |
Receives request to transport equipment
|
2. |
OIT |
Collects and secures IT Equipment |
3. |
OIT |
Completes Chain of Custody document |
4. |
OIT |
Coordinates transportation resources |
5. |
OIT |
Uploads signed chain of custody document in ITSM tool as part of the CR record. |
3. References
4. Version Control
Version |
Date |
Purpose |
1.0 |
10/2016 |
Base Document |
1.1 |
05/2017 |
Updates for deployment and transport |