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L&I, Office of Information Technology Procedure


Name: Purchase, Deployment and Transport of IT Equipment Procedure
Effective Date: May 2017
Category: Platform
Version: 1.1

1. Scope:

This procedure applies to all Department of Labor & Industry (L&I) employees and business partners (hereinafter referred to collectively as “L&I Users”).

2. Procedure:

The procedure is implemented by L&I Office of Information Technology (OIT) in support of business objectives and requirements of the various program areas within L&I.

  1. Procedure to procure IT Equipment

  2. Step Responsibility Action
    1. L&I User Engages with OIT based on the type of IT Equipment to be procured:
    • desktops and laptops & PC related peripherals connected to workstations contact
      LI, NewEquipmentReq.
    • printer and MFD request contact
      LI, New Printer Request.
    • Mobile device (cell/smart phones, tablets) the program area change submitter will submit a Change Request (CR).
    2. OIT Asses the CR and determine:
    • If the solution is suitable for the requirements;
    • If the solution is compliant with policies;
    • If the solution meets project criterion; and
    • Risk level.
    3. OIT Report back to the requester (L&I User) with the assessment and approval or recommendations.

  3. Procedure to deploy IT Equipment

    Step Responsibility Action
    1. OIT/L&I User Submits CR
    2. OIT Coordinates with:
    • Program area staff for time/locations/access
    • OIT resources for support
    3. L&I User L&I Users verify deployment success
    4. OIT Updates CR and asset management component of ITSM tool

  4. Procedure to transport IT Equipment

    Step Responsibility Action
    1. OIT Receives request to transport equipment
    2. OIT Collects and secures IT Equipment
    3. OIT Completes Chain of Custody document
    4. OIT Coordinates transportation resources
    5. OIT Uploads signed chain of custody document in ITSM tool as part of the CR record.

3. References

L&I Policy Definitions Document
PLT-001 - Purchase Deployment and Transporting of IT Equipment

4. Version Control

Version Date Purpose
1.0 10/2016 Base Document
1.1 05/2017 Updates for deployment and transport