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Externship Experience

Externship opportunities provide students with actual on-the-job training and allow a student to answer "yes" when a potential employer asks, "Do you have 'hands-on' experience?"
 
Several Externship formats are offered depending upon the availability of sites and the capability of students. Two examples of our Externship program, one on-campus and one off-campus, are as follows:

OFF-CAMPUS EXTERNSHIP: Culinary Arts

To be eligible for an off-campus Culinary Arts Externship a student must maintain, at least, a 2.0 QPA and demonstrate appropriate behaviors as evidenced by passing grades in the Professional Growth and Development courses (CA 020, CA107, CA 207).
 
The faculty members strive to match a student's ability to the needs of the Externship Site. Nonetheless, each applicant is interviewed at the potential Externship Site and the on-the-job supervisor has the right to accept or reject any applicant. Externship Sites include, but are not limited to nursing homes, hospitals, retirement complexes, schools, and food service establishments.
 
Externships are eight (8) weeks in length. During that time, students are evaluated by the on-site-supervisor and monitored on a regular basis by the student's instructor, the Externship Coordinator and the faculty through visits and telephone contacts.
 
Students have the option of finding their own Externship Sites, close to home, if the site is appropriate to the training and approved by the faculty.

ON-CAMPUS INTERNSHIP: AST Networking and Telecommunications Technology

During their fourth and fifth terms, students of the AST Networking and Telecommunications Technology (NTT) program participate in a mandatory in-house Externship and external Externship. In house Externship’s are supervised by instructors responsible for Center Wide PBX System and Computer Lan System. External practicums are chosen by student are still mandatory and supervised by site supervisors and instructors, ex. Jenkins Computers and National Telerehabilitation Service System (NTSS). The Externship Sites may vary with the companies we have agreements. Students are graded in the areas of attendance, attire and attitude, and skill and ability shown on assignments.
 
The Site Supervisors, who assign students to computer-related calls in the building, coordinate and monitor the work of the student technicians during all phases of the call or project, from beginning to end. Students are briefed prior to the call and are given an explanation of the problem or situation, and then go onsite to resolve the problem. Students receive a tremendous amount of practical experience from a wide variety of situations. They install software and hardware, troubleshoot operating systems, network and software problems, relocate equipment, connect peripherals, inventory equipment, and set up new computer units.
 
Perhaps one of the most valuable parts of their training includes developing their interpersonal relationship skills by interacting with their customers. Student technicians are required to not only dress appropriately (business attire) while on Externship, but must display proper manners and business etiquette as well. After completion of an assignment, students document what they did on their call sheet and submit it to the Site Supervisors. The I.T. Unit's Systems Analyst then grades the assignment.
 
Complimenting their hands-on experience, students also are given academic assignments. The practicums include students for participation in special projects to give them experiences they may not otherwise receive. The NTT Externship site helps to support nearly 300 computers. Additionally, they help support an equal number of peripherals and assistive devices.